Be the Player's Champion

We’re hiring into our decisive, confident and focused customer support team, right in the heart of Hyderabad... Are you in?

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EXCELLENCE. OUR PLAYERS EXPECT IT. WE DELIVER IT.

We’re the first port of call for players when they need help. That’s why focusing on the customer is one of our core PokerStars values, and why we build everything with our players in mind. They’re at the heart of everything we do.

Our goal is clear; every interaction with our customers should exceed their expectations. To continue providing these excellent experiences and seamless journeys for our customers, we’re expanding our customer support team based in Hyderabad.

These roles will have a direct impact on our customers and their experiences around the globe. So we need people who can combine understanding, protection and passion to create an unrivalled experience for our players. People who thrive in a fast-paced, target-driven environment. And people with a strong customer service mentality, excellent verbal and written communication skills, and first-rate attention to detail.

Words from Leadership

 

“Having been associated with the organization for a while now, I can say for sure that there is never a dull day. The work we do is dynamic and requires us to be on our toes, to ensure that we are aware of the various process changes that occur. This inherent dynamism keeps all of us engaged and focused, on providing the best possible customer support. As a team, we take pride in supporting each other through various challenges, which truly enables us to enjoy each other’s success.”

– Vamsi Nori, Customer Support Operations Manager

Benefits & Perks

Premium health & dental allowance

Discretionary annual performance bonus

Family reward

Training & development

Group ‘sharesave’ scheme

Lunch allowance

Wellbeing program

Social events

Annual personal interest allowance

Employee assistance program

About the Hyderabad Office

Known as The City of the Pearls, Hyderabad is a historical city and the former heart of the pearl and diamond industry. Now the city shines as a major technology hub in India, attracting talent from across the country and offering an abundance of career opportunities. Also rated as one of the most liveable areas in India, Hyderabad combines the charm of its historical heritage with the thrill of its cosmopolitan face.

The Game is On Are you in?