1. WHAT IS A COOKIE?
Cookies are text-only strings of information that are downloaded to your personal desktop, laptop computer or mobile device (each a “Device”) when you visit a website. Your web browser then sends these cookies back to the originating website on each subsequent visit, or to another website that recognises those cookies. You can find more information about cookies at www.allaboutcookies.org.
Cookies are very helpful and can be used for many different purposes. These include allowing you to navigate between pages efficiently, remembering your preferences, and making the interaction between you and the website quicker and easier. Sometimes cookies are used to help ensure that the adverts you see online are relevant to you and your interests.
SETTING AND STORING COOKIES
Cookies may be set either by the website you are visiting (“first party cookies”) or by third party websites who run content on the website you are looking at (“third party cookies”).
They may be stored either for the duration of your visit to the website or for repeat visits. We will use the following terms to describe the storing of cookies:
: A cookie that allows us to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close it. Session cookies are created temporarily and are deleted once the browser window is closed.
Persistent cookie: A cookie that remains on your Device for the period of time specified in the cookie and activated each time you visit the website that created that particular cookie.
DIFFERENT TYPES OF COOKIES
There are four main types of cookie:
Strictly necessary cookies: These cookies are essential in order to enable you to move around and use the features of a website, or to provide a service requested by you. For example, remembering items you have placed in an online shopping basket. We do not need to obtain your consent in order to use these cookies.
Functionality cookies: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by using a cookie to store information about the region in which you are currently located, remember changes you have made to text size, fonts and other parts of web pages that you can customise, and provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Performance cookies: These cookies collect information about how you use a website, for instance which pages you go to most often, and if you get error messages from them. These cookies don’t collect information that identifies you. All of the information collected by these cookies is aggregated and therefore anonymous. It is only used to improve how the website works.
Targeting cookies or advertising cookies: These cookies are used to deliver adverts that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. For more information about online behavioural advertising cookies and online privacy, please see the guide produced by the internet advertising industry available at www.youronlinechoices.com.
We use the following cookies on our websites:
Google Analytics: Google Analytics is a web analytics service provided by Google, Inc. (http://www.google.com/analytics/). Google Analytics sets cookies in order to evaluate our online services and our mobile apps and provide us with reports about how they are used. We also use Google Analytics to run content experiments so that we can test and improve our websites. We use the following Google Analytics cookies:
_utma: this cookie is used to track user and session information. It is a persistent cookie with a lifespan of 24 months.
_utmb: this cookie is used to determine new sessions and visits. It is a persistent cookie with a lifespan of 30 minutes from the last time data is sent.
_utmc: this cookie is used to determine new sessions and visits. It is a session cookie and its lifespan ends when the browsing session ends.
_utmz: this cookie is used to store the traffic source. It is a persistent cookie and its lifespan is 6 months from the last time data is updated..
geoip_country: This cookie is a tracking cookie and is used to track and block access to the website based on a country by country basis. It is a session cookie and its lifespan ends when the browsing session ends.
sg-acpt: This cookie is used to tell us whether or not to display the “Cookie Banner” notification. It is a persistent cookie with a lifespan of 12 months.
There are various ways in which you can manage and control your cookie settings.
You should bear in mind that, by deleting or blocking cookies, the website (or features of them) may not work properly or as effectively
You can manage your cookie settings via your web browser, as well as at the websites of the third parties who place cookies on your Device via our website.
TURNING OFF COOKIES VIA YOUR WEB BROWSER
Most modern web browsers will provide you with some general information about cookies, enable you to see what cookies you’ve got, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party advertising cookies separately.
Please note that if you adjust your cookie settings via your web browser then, unless you delete or block each cookie individually, the changes will apply to all websites that you visit – not just our website. You will also need to adjust your cookies on a browser-by-browser basis.
Information about cookies is usually found in the “Help” section of the web browser. Below are some links to the “Help” sections of some commonly used web browsers:
- Internet Explorer – http://support.microsoft.com/kb/196955
- Windows Phone – http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx
- Google Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
- Google Android – http://support.google.com/android/?hl=en
- Mozilla Firefox – http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
- Opera – http://www.opera.com/browser/tutorials/security/privacy
- Safari- http://www.apple.com/support/safari/
- Blackberry – http://docs.blackberry.com/en/smartphone_users/deliverables/32004/Browser_settings_32784_11.jsp
TURNING OFF THIRD PARTY PERFORMANCE COOKIES
Google Analytics – https://tools.google.com/dlpage/gaoptout.
Please bear in mind that, if you disable the above performance cookies, we will not be able to learn what people like or dislike about our site. This makes it harder for us to improve our pages and make the experience better for you.
UPDATES TO THIS POLICY