Ambassadors & Streamers Manager

Home Jobs Ambassadors & Streamers Manager – 7398
Onchan, Isle of Man Poker Permanent

The Role: Ambassadors Manager

We are looking for an Ambassadors Manager to join our Twitch and Ambassadors team in our Isle of Man office.

Are you our next star player?

“Poker is an individual game, but a shared experience. Our poker Ambassadors and Streamers inspire players on a daily basis, sharing their playing journey, fostering amazing hyper engaged communities and creating great content that makes viewers jump on their seats with excitement. In our team we get great joy of contributing behind the scenes to this player experience, empowering and enabling this amazing group of people and widening their reach and impact”  May Maceiras, Senior Manager Twitch & Ambassadors

Why we need you:

This role is to be part of a multidiscipline team that handles the relations with our PokerStars Ambassadors and PokerStars’ Twitch activity. You will be responsible for all aspects of the work and relationship with our Ambassadors, from shaping the overall strategy to organising daily operational tasks. You’ll be a champion for our Ambassadors, helping them grow and succeed, and ensuring PokerStars continues to make the most of this exceptionally talented group of people.

Key responsibilities include:

  • Create, implement and review Ambassadors’ Strategy. Design, execute and overview individual plans of action for each one of our team members.
  • Develop, maintain, communicate, and enforce guidelines and requirements for Ambassadors.
  • Cultivate a culture of collaboration and partnership between our Ambassadors and our departments.
  • Increase Ambassadors’ profile and awareness: seek exposure for our Ambassadors within the PokerStars product(s) and web properties, creatively activate them through social media, marketing, PR, promotions, and appropriately highlight our projects and activities.
  • Operate Team of Ambassadors within specified budget. Manage secondary operational budget.
  • Conduct research on various issues relevant to online entertainment, including gaming
  • Work closely with Twitch Manager for content strategies and Twitch activities involving our Streamer
  • Other tasks as required for the Communities and Engagement Department.

Who are we looking for

  • Comprehensive knowledge of the online poker industry
  • Some level of experience working with influencers, streamers, content creators, community moderators, etc.
  • Strong leadership ability with optimal organizational / adaptability skills
  • Able to adapt to changing environments and work processes, good problem-solving skills, able to react and improvise innovative solutions.
  • Self-starter, able to work towards broad goals without regular specific direction
  • Excellent interpersonal and communication skills (written and verbal)
  • Ability to research various sources and draw logical, supportable conclusions.
  • Positive demeanour: self-assured, persistent, enjoy challenges, great teammate

The ideal candidate will also have

  • Active member of an online poker community
  • Understanding of the Twitch platform
  • Relationship management experience
  • Experience in Marketing and/or PR
  • Experience interacting direct and regularly with professional online poker players
  • Proficient in a second language

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to the Isle of Man.

Your package will include:

  • health and dental insurance for you, your partner and your children (if you all live at the same address)
  • the option to join our company pension scheme
  • a personal interest allowance to let you learn something new or pursue a hobby
  • £1,000 as congratulations if you have a baby whilst you work for us
  • in-house training and development to develop your skills, progressing your career.
  • free fresh fruit, snacks and drinks in the office
  • a subsidised canteen which offers hot and cold options for breakfast and lunch
  • social events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a zoom/face-to-face interview.

The Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.