Associate Product Manager (Customer Growth)

10621 Isle of Man, Onchan IT Permanent

The role: We are looking for an Associate Product Manager to join our Customer Growth team, based in our Isle of Man office.

This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.

Are you our next star player?

We are on a mission to set the standards for marketing innovation in Online Gaming. In the Customer Growth team, we want to achieve this is through a customer centric, hypothesis led, data driven, outcome focused approach, where there is a risk tolerance for failure. The Customer function plays a critical role in the performance of the PokerStars business, and more broadly – Flutter International.

Reporting into the Senior Product Manager for Customer Growth, you will have a key role within the team and Customer function at large. Through easy to use & engaging product experiences, you’ll help take a player from ‘prospect to advocate’ to deliver on Flutter International’s growth ambitions.

You will create product experiences for the Customer Growth team, informed by a deep understanding of customer expectations, our internal capabilities, a considered view of our current challenges and ambitions, and a thoughtful perspective on key industry and technology trends in Marketing Technology

Why we need you

You will work closely with the Marketing and Vertical Product teams to help define the vision for how our products need to evolve as well as understand stakeholders struggles. You will work with highly capable engineering teams that will see your ideas brought to life, before delivering them into the hands of our Marketing Teams.

You will take responsibility for the success of your ideas and need to be competent in managing software development delivery across distributed teams.

So, if you want to take your product management skills to the next level and spend some time in the dynamic world of marketing in one of the world’s leading online gaming companies, then this the role for you.

Who we’re looking for

We’re looking for someone who can:

  • Create business requirements from ideation, through business requirements and design, development, to delivery to players and post-delivery maintenance
  • Translate partner ideas/high level deliverables into product solutions for engineering to develop
  • decompose projects into actionable independent tasks through discovery and analysis practices
  • Update and manage roadmaps for the delivery of new features
  • work on multiple projects at once, employ strong time management skills to prioritise your workload accordingly

Your experience:

  • Prior experience in a marketing environment.
  • Excellent stakeholder management skills.
  • Experience in customer experience management
  • Excellent communication skills and attention to detail
  • A creative and analytical approach to problem solving
  • Ability to function as a self-starter with an emphasis on getting things done
  • Knowledge of iGaming industry is desirable but not essential

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus, and we provide advice and dedicated assistance to those moving to the Isle of Man.

Your package will include:

  • Health and dental insurance for you, your partner and your children (if you all live at the same address)
  • A personal interest allowance to let you learn something new or pursue a hobby
  • The option to join our company pension scheme
  • Looking to extend your family? You will receive a cash gift of £1,000 for your new addition whilst working for us
  • Discounted gym membership
  • In-house training and development to develop your skills, progressing your career
  • Free fresh fruit, snacks and drinks in the office
  • A subsidised canteen which offers hot and cold options for breakfast and lunch
  • Social events; including our sensational summer and Christmas parties

About the Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact:

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

Want a seat at the table? Apply now!

We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview.

Find your passion with PokerStars.

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