Casino CRM Specialist (Early Life and Conversion)

The role: Casino CRM Specialist

We are looking for a Casino CRM Specialist, to join our growing PokerStars Casino team based in our Dublin office.

Why we need you:

Reporting to our Senior Lifecycle Manager, the successful candidate will join the Lifecycle CRM team, where responsibilities will include assisting in Conversion, Early Life, Retention, Reactivation and other projects.

Our Casino vertical, despite already being very successful, represents a huge growth opportunity for the company. The successful applicant will be highly driven and motivated to delivering on planned activities and ultimately target KPIs.

The ideal candidate will have around 1 year of experience in an online marketing role with ambition to progress their career with one of the biggest players in a dynamic and exciting industry.

Key responsibilities:

• Management and optimisation of CRM campaigns
• Briefing and management of pre and post-campaign analysis to determine the success of each campaign
• Ownership of specific KPI’s per stream
• Identify opportunities for improvement and optimisations with a focus on local markets
• Provide regular performance reports on initiatives in collaboration with Business Intelligence, including performance against KPIs, to you reporting manager and other key business stakeholders.
• Build close internal relationships with multiple stakeholders including Acquisition, Business Intelligence, Content and Design

Demonstrate a mindset geared towards testing and continual improvement of all initiatives and demonstrate a bottom-line focus.

Who are we looking for:

The right candidate will have some experience in a fast paced, data-driven online role. You will be highly motivated, enthusiastic and willing to learn on the job.. You should enjoy analysing data and be prepared to step into a lively role and build towards the next step in your career. An interest in gaming would be advantageous.

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Dublin.

Your package will include:

• Health and dental insurance for you, your partner and your children (if you all live at the same address)
• A personal interest allowance to let you learn something new or pursue a hobby
• The option to join our company pension scheme
• 1000 EUR as congratulations if you have a baby whilst you work for us
• In-house training and development to develop your skills, progressing your career
• Free fresh fruit, snacks and drinks in the office
• Access to an onsite gym

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well, we’ll meet you for a zoom/face-to-face interview.

The Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.