Department Head, Poker Promotions

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8242 Onchan, Isle of Man Poker Permanent

The Role: Department Head, Poker Promotions

We are looking for a Head of Poker Promotions to join our growing PokerStars team in the Isle of Man.

“Working in Loyalty & Poker CRM not only are we responsible with rewarding and communicating with our players, we’re constantly pushing ourselves innovate and create new ways to make the game of poker fun, at a global scale that is truly unique.” – Dylan Coady, Director of Loyalty and Poker CRM

Are you our next star player?

This role is to be responsible for poker promotions and communications for PokerStars. Reporting to the Director of Loyalty & CRM, you will be responsible for achieving our business objectives, engaging our customer base and ensuring that we are executing the best promotional strategy based on the competitive landscapes, licenses, and customer segments that you will oversee. 

Working closely with brand, Go-To-Market, Digital Marketing, Product & Marketing Tech, your team will be responsible for ensuring we are maximizing our marketing tool capabilities, meticulously reviewing and improving customer experiences, and helping drive the vision & strategy for the future of Poker Promotions and Communications.

Why we need you:

The Department Head of Poker Promotions will be responsible for:

  • All poker promotions and customer facing communications
  • Building a strategy to outperform competitors and deliver the best promotional customer experience in the industry.
  • Applying best practices for Poker CRM across PokerStars channels
  • Develop a high performing team passionate about delivering great creative campaigns that land the customer propositions in a way that aligns with the brand strategy.
  • Manage budgets and optimise accordingly.
  • Monitor your team’s campaigns ensuring results feed into the business’s strategy
  • Ensure all assigned and innovated projects are run, detailed and executed to a high quality, handling stakeholder requirements effectively.
  • Stakeholder management to ensure team performance and vision is communicated clearly.
  • Managing a large team across multiple locations and ensuring the team are motivated and aligned to driving business success.
  • Helping drive the roadmap for Marketing Tech & Product improvements

Who we’re looking for:

  • A track record of 5+ years leading teams within a digital business.
  • Demonstrable experience of driving change, ability to identify and change key business processes in order to improve the quality and impact of poker campaigns.
  • Strong leadership qualities and a proven ability to motivate and influence people to deliver results.
  • An in depth understanding of the poker industry.
  • Extensive experience of stakeholder management.
  • Strong analytical / reporting skills with the ability to make data-justified business decisions.
  • Strong communication skills with the ability to be able to communicate effectively with all levels within the business.

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to the Isle of Man.

Your package will include:

  • health and dental insurance for you, your partner and your children (if you all live at the same address)
  • the option to join our company pension scheme
  • a personal interest allowance to let you learn something new or pursue a hobby
  • £1,000 as congratulations if you have a baby whilst you work for us
  • in-house training and development to develop your skills, progressing your career.
  • free fresh fruit, snacks and drinks in the office
  • a subsidised canteen which offers hot and cold options for breakfast and lunch
  • social events; including our sensational summer and Christmas parties.

What happens next?

If you’re what we’re looking for, next up will be a phone interview. And if that goes well, we’ll meet you for a face-to-face interview.

The Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com.

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

 

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