Design Operations Manager

Home Jobs Design Operations Manager – 7720
7720 Leeds, United Kingdom Business Support Permanent

The role: We are looking for a Design Operations Manager to join our lively and dynamic Product Design team based in our Leeds office.

Are you our next star player?

This role will be essential as the team looks to scale and expand its remit. We’ve grown from 5 individuals based in Leeds to 14 within the space of a year, bringing challenges operationally to our team and design process. We currently work across the full breadth of products, with a focus on rewards, account management, cashier and responsible gaming.

A focus on scalability is crucial as we expand into broader areas of the business. You will have a significant strategic contribution in the day-to-day running and culture of the design team, helping with strategic projects at the heart of the world’s largest public online gaming business, with funding and opportunities to match our huge ambition.

Why we need you

It’s your chance to help craft a group of multi-discipline specialists in an evolving the organisation, making sure the right skill sets are in place in the team, and there are structures and processes in place for people to thrive.

You will be the heartbeat of team culture, supporting the team in day-to-day challenges and working with the product leadership team to help facilitate the success of design as a field! You can expect to work in a dynamic, collaborative, transparent, non-hierarchal culture!

Who we’re looking for

You will be a strong communicator to come in and build successful relationships with key business areas, aiding fellow designers, our research and insights teams, product managers, marketing executives, developers, business analysts and solutions architects.

You’ll be a specialist in crafting the organisation and optimisation of critical relationships into a workflow and process that supports the team, as well as managing team rituals and a structure for regular meetings.

Someone who understands the design process, someone who can join conversations and help remove blockers for our Designers and UX Architects to reach their full potential.

Someone who has experience in the hiring and the interview process to ensure a consistent and humanising experience for candidates through establishing an onboarding practice to set up new team members for success.

You will craft quality through consistent toolsets and processes—auditing and carrying out the use of the same design tools business-wide for efficient collaboration.

You’ll have experience in helping organise cross-business initiatives that allow us to work as a team of teams but also expand design intelligence in the business so that we all work from the same shared understanding.

Mentoring more junior members of the team. Even though the role may not be a direct managerial role, you will have influence helping to define team ways of working and standard methodologies.

This role requires you to have experience using Microsoft office and tools such as Jira and confluence.

As the ideal candidate, you will have:

  • Experience in workshop facilitation and remote collaboration tools would help to build relationships and gain team alignment on key initiatives.
  • Experience of working in a similar entertainment brand in the online gaming sector would be useful experience but not crucial.

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Leeds.

Your package will include:

  • health and dental insurance for you, your partner and your children (if you all live at the same address)
  • the option to join our company pension scheme
  • £1,000 as a congratulations if you have a baby whilst you work for us
  • discounted gym membership
  • in-house training and development to develop your skills, progressing your career
  • free fresh fruit, snacks and drinks in the office
  • social events; including our sensational summer and Christmas parties.

What happens next?

If you’re what we’re looking for, next up will be a phone interview. And if that goes well, we’ll meet you for a face-to-face interview.

The Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact:

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