Head of Delivery

Sofia, Bulgaria IT Permanent

The role: Head of Delivery

We are looking for an experienced Head of Delivery to join our busy and dynamic team based in our Sofia Development office.

Are you our next star player?

We want you to progressively build, deploy and run best-in-class customer experiences on a consolidated Group Sports & Trading Platform across online, mobile and retail in all territories.

Our cross-functional teams in Leeds, London and Bulgaria create and support highly available, scalable and resilient platforms and products used by customers around the world. systems to support our sports apps and websites.

Who are we looking for: –

As Head of Delivery in the Group Sports and Trading Platform team in Sofia, you will be responsible and accountable for a fast-paced and energetic Agile delivery portfolio and a team containing 6 Squads.  You will manage the delivery of multiple work streams and initiatives in a fast-paced, Lean-Agile environment to support the continuing growth of TSG.

Working with product, technology, marketing, commercial, UXD, other internal teams and third parties, you will foster relationships to cultivate a collaborative working environment ensuring the successfully delivery of all initiatives across these teams.

You will work with and mentor a high performing team of Agile delivery specialists made up of Agile Delivery Managers and Scrum masters.

You will have the exciting opportunity to foster a continuous improvement culture and, through the use of data, the ability to “fail fast and cheaply” and learn from the experience. You will also be responsible for empowering your team and facilitating the delivery of high-quality products regularly, repeatedly and predictably through a focus on risk management, technical excellence, business value, dependency management and the needs of the customer.

You will drive consistency in delivery approach to ensure teams’ commitments are being met and the quality of what is being delivered remains high. In addition, you will also provide the opportunity to grow skills and capabilities within the team to take advantage of new technologies and tools as they emerge.

You will continuously look for improvements and drive change within the Sofia teams, through innovating ways of working, introducing new processes and constantly evolving our approach to delivery in line with the other sub tribes in Leeds and London.

As the ideal candidate, you will have: –

Exceptional leadership skills will ensure that you are seen as a role model and able to influence teams with your knowledge and experience of delivery and Agile ways of working

You will be a leader – experienced in Agile programme and portfolio management advocating new tools and techniques to continue innovating delivery ways of working and processes and be confident influencing and conversing with technical and business colleagues

You thrive under pressure, but can also think strategically and plan for future growth, structure and scale

You are an exceptional communicator and have experience in managing multiple challenging stakeholders with an ability to shape and influence decisions at executive level

You’ll be able to show effective communication of delivery progress to all stakeholders, including the Sports MD and Leadership Team.

Your experience and insight will guide you to identify risks and issues, but you will be data-driven in your decision making and promote this approach within the team

You know how to harness agile dev teams to deliver business objectives on time whilst staying focused on cost and risk through MVP, short feedback loops, adaptive planning, continuous improvement and short planning cycles.

You will be experienced in leading medium-large teams, managing senior managers and be focused on career development to enable your team members to develop and thrive.

You’ll work with 3rd party software and service providers to ensure they deliver appropriate levels of quality in a cost-effective, TTM-focussed way.

How we work:

Approachability, open mindedness and an ability to work well with people at all levels of the business is at the heart of how we work. We are extremely collaborative and always look to build strong relationships with our peers and stakeholders

We are outcome focused with the ability to determine what adds value and what does not

Initiative, inquisitiveness and never being satisfied with the status-quo – always challenging the team and supporting them to be more efficient and advance their skills

Clear, concise and influential communication using insightful reports and raising issues to stakeholders and keeping them up to date on a regular basis

Confident and credible when working with senior executives

We are creative and innovative in our thinking, but measured and decisive with our actions to ensure the best results are consistently delivered

What’s in it for you?

The salary for this job is based on experience so whilst we are not able to provide such details at this stage, we can confirm that we offer an excellent salary and benefits package.

Our benefits include a discretionary annual performance bonus, premium health and dental insurance for you, your partner and your children (providing you all live at the same address), and a generous company contribution into a private pension scheme each month.

As an advocate of work/life balance, we offer an annual personal interest allowance where we encourage personal learning outside of working hours; e.g. driving lessons, cookery classes and circus training (to name a few that our people have used this towards).

We also have an Employee Assistance Programme where you receive complimentary and confidential support from professionals who offer independent advice 24/7. To support you in developing your skills and career, we will provide ongoing training. We offer many more great perks such as an annual travel loan, subsidised massage sessions, free drinks, snacks, hot beverages and fresh fruit every day.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview

The Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.