The role: We are looking for a Head of Product Change to join our Portfolio & Change team in Dublin or Leeds!
Flutter is a FTSE 50 company and the global leader in Sports Betting and Gaming. Flutter is the holding company for a range of international brands and operations, including PaddyPower/Betfair, Sky Betting & Gaming, Sportsbet, and FOX Bet, FanDuel, and TVG in the US. Flutter International is one of four divisions with the Flutter Group, comprising of brands including PokerStars, Betfair, Adjarabet and Junglee Games, contributing over a quarter of all group revenues and 50% of the Group EBITDA.
Within the Flutter International division, PokerStars is the largest brand, generating approximately $500 mn of operating profit, at 50% of group total and is a global leader in the online and mobile gaming and interactive entertainment industries, entertaining millions of customers across its online real – and play-money – poker, gaming and betting product offerings.
The Customer function at PokerStars exists to transform customer experiences, playing a critical role in the performance of the PokerStars business, and Flutter International more broadly. Employee experience emphasises Flutter as a great place to work, as a group who love to work with people who share a passion for customers, innovation, people and performance.
We are data driven and hypothesis led, adopting a risk tolerance for failure in order to empower our talent. We have a sharp focus on our people, ensuring we are developing world class talent who are challenged, rewarded and supported during their career with us. Our leaders connect with transparency, we value diversity of ideas, and we recognise and reward performance across all areas of the Customer function.
The Customer function consists of a number of functions, including:
Are you our next star player?
Reporting to the Portfolio & Change Director, you will be accountable for supporting the creation and successful delivery of a change strategy that helps to achieve competitive advantage for the PokerStars Product System.
The player is at the heart of our decision making, and we have a sharp focus on their enjoyment of our products and safety when using them. You will be required to navigate existing systems and processes, taking the best from the existing operation of the business and driving this forward to become best in class.
You will be a creative, adaptive problem solver with the ability to exert influence without authority. You will be required to work collaboratively and proactively across the entire business with partners at every level of the organisation.
You will be accountable for leading the Product elements of the PokerStars Agile Transformation. You will play a meaningful role in uplifting the maturity of the Product functions as well ensuing in remains in lock-step with Technology.
Why we need you
Who we’re looking for
What’s in it for you?
Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Dublin.
Your package will include:
What happens next?
If you’re what we’re looking for, next up will be a phone interview. And if that goes well, we’ll meet you for a face-to-face interview.
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.
We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: email@example.com.
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