The role: Junior CRM Promotions Operations Specialist
We are looking for a Junior CRM Promotions Operations Specialist to join our lively and dynamic Marketing team in our Bulgaria office.
Are you our next star player?
If you are passionate about Marketing and CRM – keep reading! We are looking for a creative problem solver to be responsible in preparing and executing operations around global promotions projects from start to finish.
Why we need you:
You will create configurations around global and regional promotions, ensure they are launched on time and match what was requested by CRM stakeholders. You will show a total dedication to the customer experience and journey when setting up offers/promotions and develop vital skills to become a specialist on CRM promotional tools and functionality.
We need you to build good working relationships with our Support Teams and act as the customer concern point for technical queries relating to upcoming and ongoing promotions. You will be responsible and accountable for all prize pay-outs relating to CRM promotions such as cash, bonus, and ticket credits etc.
Candidates will need to be flexible with working hours if any issues arise with promotions outside of normal business hours.
Who we’re looking for:
We are looking for a very proactive, organised, creative, collaborative individual, who is able to think through the full user journey as a part of all projects and is eager to learn. You will need a logical and analytical approach to problem solving and shown ability to craft innovative solutions and think creatively. You will also need a strong attention to detail.
As the ideal candidate, you will have:
Desirable but not essential skills:
What’s in it for you?
Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.
Your package will include:
What happens next?
We will seek to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.
We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
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