Junior CRM Promotions Operations Specialist

Home Jobs Junior CRM Promotions Operations Specialist – 6908
Sofia, Bulgaria Marketing Permanent

The role: Junior CRM Promotions Operations Specialist

We are looking for a Junior CRM Promotions Operations Specialist to join our lively and dynamic Marketing team in our Bulgaria office.

Are you our next star player?

If you are passionate about Marketing and CRM – keep reading! We are looking for a creative problem solver to be responsible in preparing and executing operations around global promotions projects from start to finish.

Why we need you:

You will create configurations around global and regional promotions, ensure they are launched on time and match what was requested by CRM stakeholders. You will show a total dedication to the customer experience and journey when setting up offers/promotions and develop vital skills to become a specialist on CRM promotional tools and functionality.

We need you to build good working relationships with our Support Teams and act as the customer concern point for technical queries relating to upcoming and ongoing promotions. You will be responsible and accountable for all prize pay-outs relating to CRM promotions such as cash, bonus, and ticket credits etc.

Candidates will need to be flexible with working hours if any issues arise with promotions outside of normal business hours.

Who we’re looking for:

We are looking for a very proactive, organised, creative, collaborative individual, who is able to think through the full user journey as a part of all projects and is eager to learn. You will need a logical and analytical approach to problem solving and shown ability to craft innovative solutions and think creatively. You will also need a strong attention to detail.

As the ideal candidate, you will have:

  • Excellent interpersonal skills.
  • Experience in taking ownership of projects and dedication to meeting deadlines.
  • The ability to prioritise and handle your time appropriately and wisely.
  • Experience working in a fast-paced environment and working under pressure.
  • Previous employment/experience within the Gaming industry, or experience within a Marketing or Product role.
  • Previous use of CRM systems and/or bespoke MIS systems is also an advantage.

Desirable but not essential skills:

  • Jira and Confluence proficiency.
  • Basic HTML/CSS knowledge.

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.

Your package will include:

  • Health and dental insurance for you, your partner and your children (if you all live at the same address)
  • A personal interest allowance to let you learn something new or pursue a hobby
  • Social benefit package contributing to your lunch and transportation expenses.
  • 1,000 BGN as congratulations if you have a baby whilst you work for us
  • MultySport membership
  • In-house training and development of your skills, progressing your career.

What happens next?

We will seek to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.