Junior CRM Promotions Operations Specialist

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9188 Malta, St Julian's Marketing Permanent

The role: Junior CRM Promotions Operations Specialist

We are looking for a Junior CRM Promotions Operations Specialist to join our fast-growing Group CRM team based our Malta office.

Are you our next star player?

The Promo Ops team brings offers to life, configuring and handling over 15 different delivery mechanisms and reward types across all verticals, markets, brands, languages, and platforms the international business operates in, with a percentage of deadlines met close to 100%.

Why we need you:

You will set up automated configurations of customer-facing promotions, mostly based on known and well-established offer mechanics. You will build a great working relationship with our Poker, Casino and Sports CRM teams, other Marketing Delivery teams, and take care of Customer Support issues.

You will assist the with configuring ‘business-as-usual’ promotions that are briefed by the CRM teams and develop vital skills to become a specialist on our unique CRM promotional tools and functionality.

Candidates will need to be flexible with working hours if any issues arise with promotions outside of normal business hours.

Who we’re looking for:

We are looking for a proactive, organised, creative, collaborative individual, who is able to think through the full user journey as a part of all projects. You will need a logical and analytical approach to problem-solving and confirmed ability to craft innovative solutions and think creatively. You will also need strong attention to detail.

You should be used to taking ownership of projects and you will need to be committed to ensuring all tasks and issues are completed with the ability to prioritise and manage time appropriately and wisely in a fast-paced environment and under pressure.

Your experience:

Previous employment/experience within the Gaming industry. Previous use of CRM systems and/or bespoke MIS systems is also an advantage. Basic knowledge of HTML/CSS is a plus.

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Malta.

Your package will include:

  • health and dental insurance for you, your partner and your children (if you all live at the same address)
  • the option to join our company pension scheme
  • a personal interest allowance to let you learn something new or pursue a hobby
  • looking to extend your family? You will receive a cash gift of 1,000 EUR for your new addition whilst working for us
  • in-house training and development to develop your skills, progressing your career
  • free fresh fruit, snacks and drinks in the office
  • cash allowance for lunch.

What happens next?

If you’re what we’re looking for, next up will be a Zoom interview.

The Group:

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com.

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

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