Payments Product Manager

Sofia, Bulgaria Business Support Permanent

The role: Payments Product Manager

We are looking for a Payments Product Manager to join our busy and dynamic Payment Product Management team in our Bulgaria service office.

The product:-

Cashier Platform is a suite of products that are at the core of our depositing and money management experience for all our brands. Our mission is to delight our customers and enable them to enjoy winning moments at their favourite iGaming destination.

The Cashier Product Team is responsible for the cashier products end-to-end globally and has the responsibility for the long-term vision on customer experience, implementation, and product performance in line with the latest trends in fintech.

Why we need you:-

You will be one of the owners of Cashier Platform product globally end-to-end. You’ll understand and be tuned into customer needs and behaviours and finding opportunities to improve the product experience.

You will work closely with designers and development teams to identify, define and deliver product features. Whilst also creating product requirements specifications in accordance with business objectives and lead implementation through software development and testing.

You’ll prepare and maintain product documentation, for distribution within the team and partners. As well as, leading regular communication with key stakeholders, sharing new developments, acquiring feedback and/or signoff as the need arises.

You will have a strong focus on key performance indicators and will factor in, understand, monitor and initiate investigations/analysis when performance targets are not met. You are required to initiate and handle A/B or multi-variant testing to assess any changes made in the product suite.

You will need to ensure that the product roadmap is aligned with the platform goals and is validated with stakeholders. While also facilitating the agile processes and removing obstacles in workflow wherever required.

Who are we looking for:-

  • Proven track record working in an agile environment, ideally as a Product Owner or Product Manager, running with the process from conception to a successful feature implementation.
  • The ability to take ownership of and prioritise high volumes of responsibilities autonomously without delays in deliverables.
  • Knowledge of software development lifecycles, multiple development styles and methodologies with a strong interest and aptitude in defining business requirements for software development.
  • Comfortable working with and analysing data to create meaningful insights.
  • Outstanding communication and relationship building skills suitable for an organization with multiple brands and geographies.

As the ideal candidate, you will have:-

  • Product management experience from a financial services / fintech company.
  • Experience working with regulatory frameworks and compliance.
  • Experience/qualification in project management.
  • Experience with Google Analytics, MicroStrategy, Grafana, Jira and Confluence.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). You can make the most of our personal interest allowance in order to learn something new or pursue a hobby. If you have a baby whilst you work for us, we will give you 1000 BGN as congratulations.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to your transportation and lunch expenses. You can always enrol to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organise great events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

Stars Interactive is a division of The Stars Group, ultimate owner of industry leading gaming brands including PokerStars, PokerStars Casino, BetStars, Full Tilt, PokerStars Championship, PokerStars Festival and MEGASTACK. Collectively, these brands have more than 111 million registered customers, forming one of the largest online gaming businesses in the world. We provide gaming experiences designed to make our platforms the favorite iGaming destinations for customers everywhere. This role is in the Group’s Bulgaria service office in the Payments Product Management department.