Product Coach

12035 Bulgaria, Sofia Business Support Permanent

We are looking for a Sofia-based Product Coach to join our team our international team.

Are you our next star player?

Reporting to the Head of Product Change, this role is accountable for supporting the creation and successful delivery of a product change strategy that helps to achieve competitive advantage for the PokerStars Product System.Reporting to the Head of Product Change, this role is accountable for supporting the creation and successful delivery of a product change strategy that helps to achieve competitive advantage for the PokerStars Product System.

This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.

The role needs to the champion of the discipline of product across PokerStars.

A successful candidate will:

• bring latest product thinking to bear on the org and continually drive for bar raising of the discipline of product
• not be a passive coach but one enthused by what the best of product discipline can be
• attend conferences, take courses, be instrumental and lead on the challenge of setting up a product academy

Why we need you:

• Coach Product Managers to lead on product initiatives, using your knowledge, skills and experience to build the product teams ‘toolbox’ and improve their efficiency with a powerful arsenal of product management skills, techniques and frameworks
• Have a measurable impact on product management at PokerStars and be able to show how tribe improvements are improving our ability to ship quality, customer centric products
• Work with the Head of Product Change to build out the coaching framework and maturity assessment of the product function
• Contribute to the product management playbook ensuring identification of key stakeholders to contribute to design and support continuous roll out
• Because we are working at scale, be able to facilitate sessions and workshops across tribes and/or business teams and be comfortable in front of large audiences
• Help to plan, mobilise and execute the change plan to uplift maturity of product disciplines, including organisation, roles & responsibilities with in it, competencies, coaching, training, measurement, ways of working & toolset
• Have a communication strategy to show the impact of the Product System, confidently and credibly leading the business through this process
• Build and nurture relationships with all levels of stakeholder, being confident in getting stakeholder buy in where it might be challenging
• Analysing and leveraging data related to change, building insight, providing periodic reports, recommendations and action plans to management & Tribe leaders to drive strategic decision-making
• Identifying impediments to framework adoption and working with teams to resolve them
• Developing training and educational programs and delivering these to the teams or organisation through various channels
• Building out the product knowledge base to ensure the product team has easy access to resource and material.

Who We’re Looking For:

• Agile fluent, Design thinker, Product Management evangelist. Product Management should be a passion and you are aware of many different frameworks and techniques
• Ideally experience in a Product Manager role, you at least need to have worked within a product management framework or product role in some capacity
• Metric obsessed and understands the importance of measuring impact
• Excellent internal and external stakeholder management, supported by excellent verbal and written communication skills with a style that can flex according to the audience
• Confident and credible presenter, able to adapt communication styles for the relevant audience
• Able to influence across the business without ‘authority’
• Makes decisions that are well-informed and timely
• Creative thinker, able to look at alternatives and consider new ways of thinking to solve problems 
• Needs to be organised. There is a lot going on as you would expect at an enterprise organisation, and we are operating at huge scale.

Your behaviours

• A big focus on value, and how it can be created
• Finds the root cause of issues rather than just applying a ‘patch’
• Focuses resources and time where they have the biggest impact
• Operates and makes decisions to the full mandate of their role and empowers others to make decisions and take action
• Raises the bar, do what you say and call on others to do the same
• Tries new things and treats mistakes as opportunities to learn and improve
• Speaks up and always ready to challenge and support
• Shares ideas, knowledge and successes
• Finds ways to value the differences across a global mix of people and brands
• Listens to our players and puts their needs and wants at the centre of all you say and do

What’s in it for you?

Our experience-based salaries are competitive. Your package will include:

• Discretionary annual performance bonus
• Starting from 25 days paid annual leave increasing with service
• Health and dental insurance for you, and 50% coverage for your partner and your children (if you all live at the same address)
• Personal life insurance and income protection
• The option to join our company pension scheme
• External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career
• Looking to extend your family? You will receive a cash gift of £1,000 for your new addition whilst working for us
• Discounted gym membership
• Social events; including our sensational summer and Christmas parties
• Online Discount Scheme, including discounted shopping and cinema vouchers. 

About the Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact:

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

Want a seat at the table? Apply now!

We will aim to respond to you as soon as possible. If you’re the right fit for our role, you will be invited to a phone/zoom interview.

Find your passion with PokerStars.

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