The role: Service Lifecycle Manager
We are looking for a Service Lifecycle Manager to join our busy and International Sports team working with teams across America and Europe
Why we need you:
We’re looking for a motivated and diligent Service Lifecycle Manager to support our growing team, managing the service offering across Poker Stars Sports and FOX Bet in the US
As Service Lifecycle Manager you will be responsible for supporting the Service Management team with key areas of Incident, Problem, Change and Service Reporting. Working in partnership with teams across the divisions, you will manage change control processes and ensure Service KPI’s are managed and reported to Stakeholders
Who we are looking for:
You’ll have experience working within a high performing service culture, with a good understanding of the supporting service management processes
As the ideal candidate, you will:
What’s in it for you?
The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus.
We offer health and dental insurance for you, your partner and your children (if you all live at the same address). If you have a baby whilst you work for us, we will give you 1000 GBP as congratulations.
In addition to that, we provide the opportunity for a discounted gym membership.
Our in-house training and development team deliver fantastic support in terms of developing your skills and helping you progress your career.
What happens next?
We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.
We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: email@example.com
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