VIP Account Executive – Night Shift

Dublin, Ireland Casino Permanent

The role: VIP Account ExecutiveNight Shift 

We are looking for a Night Shift VIP Account Executive to join our rapidly growing VIP Management team, based in our Dublin office. The working hours will be: 20:00 to 07:00 GMT and 22:00 to 09:00 GMT.

Why we need you:

We are looking to build an industry leading VIP experience, where players do not want to play anywhere else. You will play a key role in helping the Stars Group to grow and monetise the VIP player segment while managing and supporting a group of players.

You will be responsible to build an experience focused in providing the best service in the industry to our most valuable customers. This is an exciting chance to lead a group of players and upsell poker, casino and sportsbook products to ensure our players receive a world-class experience.

You will establish personal relationships with our players by getting to know our VIPs and recommending tailored rewards, experiences, and communication preferences.

Who are we looking for:

You’ll have experience with multiple online gaming products to be able to talk the players’ language from types of game variants to poker slang will provide you with a good grounding to deal with the variety that this job has to offer.

You will be able to drive profitable growth by managing accounts and player queries efficiently and supporting the decision-making process in data analysis.

You would need to be a personal and sociable individual, who enjoys talking to people from all walks of life, who has experience working within sales and is commercially focused and used to hitting targets. 

You’ll need strong interpersonal skills to establish effective relationships, as well as excellent organisational and project implementations skills. Experience in the industry desirable.

As the ideal candidate, you will have:

Proficient in Italian will be a benefit but not a necessity for the role.

What’s in it for you?

Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Dublin.

Your package will include:

  • Health and dental insurance for you, your partner and your children (if you all live at the same address)
  • A personal interest allowance to let you learn something new or pursue a hobby
  • The option to join our company pension scheme
  • 1000 EUR as congratulations if you have a baby whilst you work for us
  • In-house training and development to develop your skills, progressing your career
  • Free fresh fruit, snacks and drinks in the office
  • Access to an onsite gym and subsidised canteen.
  • What happens next?

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, we’ll meet you for a face-to-face interview.

The Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.