The role: Virtual Assistant – JS Developer
We are looking for an Virtual Assistant – JS Developer to join our team in Malta.
Are you our next star player
The Virtual Assistant (VA) delivery forms part of the International Automation Function within our Customer & Product org, created to deliver a consistent and transformational delivery of automated solutions across the whole of PokerStars. The team will drive the programme through a mix of process redesign and the design and build of processes in the businesses chosen Virtual Assistant platform. The team is also responsible for the management of relationships across multiple teams to ensure effective delivery of the programme, and a realisation of tangible business benefits.
As an Virtual Assistant Developer you will be responsible for the development of our Virtual Assistant solutions. You will capture, interpret and articulate the Product support specifics from the business. You will configure and optimise tools based on these requirements and ensure all users have access to the knowledge they need to give our customers the best possible experience. This includes the identifying and implementing product changes to improve the user and customer experience as well as providing operational support for issues and day to day requests.
You will be part of a diverse team based across a number locations who strive to break the distance by using our technologies to communicate better and to upskill and support each other on a daily basis. We are proud of the relationships we have built with our suppliers and the rest of the business over the years.
Skills and Capabilities
The following credentials are a distinct advantage, but not essential for the role:
• Focus on the customer
• Work as a team
• Strive for excellence
• Have courage
• Show passion
What’s in it for you?
The salary for this job is based on experience, so whilst we are not able to provide such details at this stage, we can confirm that we do offer an excellent salary and benefits package. Our benefits include a discretionary annual performance bonus, premium health and dental insurance for you, your partner and your children (providing you all live at the same address), and a generous company contribution into a private pension scheme every month.
We have an Employee Assistance Programme where you receive complimentary and confidential support from professionals who offer independent advice 24/7. To support you in developing your skills and career, we will provide ongoing training.
We contribute €5.25 daily towards your breakfast and lunch. In addition, there is free fresh fruit, snacks and drinks. As an advocate of work life balance, we offer PIA; an annual personal interest allowance where we encourage personal learning outside of working hours; e.g. driving lessons, cookery classes and circus training (to name a few that our people have used this towards).
What happens next?
We will aim to get back to you as soon as possible. If you meet the criteria, we’ll invite you for a phone or video interview.
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.
We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: firstname.lastname@example.org
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